Endorsed Partner: TSC Accounts Receivable Solutions • Collections Services

1. Be sure that you have done your due diligence in attempting to notify the debtor of any delinquent balance owing, prior to placement with a collection agency.

2. You are not required to send a certified letter notifying the debtor that their delinquent balance will be referred to a collection agency.

3. Do your research on the collection agency you hire to be sure they comply with federal and state rules and regulations that govern the collection industry and that they have the capability of meeting your needs.

4. Collection agencies have much more success collecting delinquent bills when they have more demographic information for the debtor. HIPAA Business Associate Agreements provide for the sharing of this information.

5. Delinquent balances owing for patients that were eligible at the time of service or become eligible for Medi-Cal for past dates of service cannot be reported to a consumer reporting agency, and collection activity must cease immediately.

YOUR ENDORSED PARTNER BENEFIT:

• Endorsed Partner: TSC Accounts Receivable Solutions (www.tscarsolutions.com) has provided personalized, innovative collection and total accounts management services since 1992. This local, family-owned business' management team has combined experience of more than 50 years in the healthcare billing and collection field.

• Member Benefit: SDCMS members receive a 10 percent discount on monthly charges.

• Contact: Catherine Sherman at (760) 681-5012 or at csherman@tscarsolutions.com.

• Potential Value: $350-500!